Become a Part of the Outsourcing Revolution

"Outsourcing," a buzz word of the 21st century, can be found in virtually all modern management textbooks, business school curricula, or company websites. Anyone who wants to run a successful business must know how and when to delegate. No man or woman can start and run a business alone; collaboration is key to any business's success, especially if it wants to build its brand with an image of effectiveness and productivity.

You've got two choices: You can delegate to the people in your office or you can delegate to another company that specializes in carrying out the sorts of tasks that you need checked off your to-do list, mainly telemarketing, appointment scheduling, customer service, and sales.

These companies are called call centers, and when you delegate to these outside companies, you're taking part in the international phenomenon of "outsourcing."

Consider yourself on the cutting edge of business trends when you sign up to work with our off-shore call center in Israel.

One benefit of outsourcing to a call center is the elimination of overhead costs, the reduction in time needed to hire and train, and the peace of mind associated with hiring skilled, experienced personnel. Those benefits become increasingly attractive when you hire off-shore, a detail that will significantly lower your costs—Israeli salaries are lower than American ones—without forcing you to sacrifice on quality.

Outsourcing to India, a popular move by many U.S.-based companies, will certainly save you money, and if you're outsourcing computer work, or other non-phone based technical work, India will probably work just find for you.

But what if you're looking for people to work the phones, to speak with potential or existing clients, and to make a positive impact on your company brand? Wouldn't you want agents who speak English fluently and who are comfortable with American culture? Don't you want your sales or customer service agents to be able to identify with your clients, customers, or patients? Most importantly, isn't it important to you that you have educated, qualified, coherent agents representing your company on the phone? Who do you want as your company voice?

This is where the advantage of hiring ZDH in Israel enters the picture. Our agents speak English fluently and most were born and raised in the U.S. They will best represent your company and your brand. They will be the voice behind your image…with no worries for miscommunication due to an awkward accent.

For reliable customer service, sales, telemarketing, or appointment scheduling, Contact ZDH today! You and your clients will thank us!